and Technology


Universal and Complete

Support for Every Deaf Customer

There are over 11 million Deaf and hard of hearing people in the United States, and many of them communicate in American Sign Language (ASL) as their first language. With English as their second or third language, they can be challenged to navigate the increasing number of telecommunications and technology jargon. This does not stop them from making plenty of calls, though, as the Federal Communications Commission (FCC) spends about $159 million a month on supporting Telecommunications Relay Service (TRS) calls that require third-party communication facilitators.

By using Direct Video Calling (DVC), you can provide your Deaf and hard of hearing users the ideal customer service or technical support in their first language, ASL.  

With DVC, your customers can more easily: 

  • Troubleshoot technical problems 
  • Manage billing and account questions 
  • Learn more about the capabilities of your products and services 

Learn more about the impact Direct Video Calling can have on your business. 

ASL Now and Your Bottom Line

ASL Now customers have reported up to:

decrease in the cost of serving a 
Deaf customer
decrease in 
call times
increase in the number of 
Deaf customers 
Offering DVC not only improves your customer experience, but it can have a major impact on your bottom line and operational efficiency.


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