There are over 11 million Deaf and hard of hearing people in the United States, and many of them communicate in American Sign Language (ASL) as their first language. With English as their second or third language, they can be challenged to navigate the increasing number of telecommunications and technology jargon. This does not stop them from making plenty of calls, though, as the Federal Communications Commission (FCC) spends about $159 million a month on supporting Telecommunications Relay Service (TRS) calls that require third-party communication facilitators.
By using Direct Video Calling (DVC), you can provide your Deaf and hard of hearing users the ideal customer service or technical support in their first language, ASL.
With DVC, your customers can more easily:
Learn more about the impact Direct Video Calling can have on your business.
