Blog Recap: Inadequate Inclusivity in Technology 

July 17, 2024

When it comes to accessing technical platforms online and offline, accessibility and equality both go hand in hand. One can’t have one without the other. 

This topic, among others, was discussed in our recent webinar, “Inadequate Inclusivity in Technology,” hosted by ASL Now. The webinar was led by Chrisy McBee, Vice President of Operations at ASL Now. She was joined by panelists AnnMarie Killian, Chief Executive Officer at TDIforAccess (TDI), and Greg Bland, Director of Business Development at CSD Social Venture Fund.

Here’s a recap of the insightful discussion that unfolded: 

Accessibility vs. Equality

The discussion opened with AnnMarie replying to the question, “What’s the difference between accessibility and equality on technical platforms?” She answered that accessibility focuses on making platforms and services usable for people with disabilities, such as through interpreters and captions. Equality, on the other hand, ensures that individuals have fair opportunities in employment, education, and more, which accessibility supports. 

Challenges in Digital Accessibility

Greg emphasized how digital platforms often prioritize design over accessibility, impacting usability for people with disabilities. The importance of incorporating both accessibility and equality into digital design was highlighted as essential for ensuring inclusivity. 

Innovative Solutions

The conversation shifted to innovative solutions. AnnMarie highlighted Direct Video Calling (DVC) as a critical advancement, enabling direct, ASL-based communication between deaf individuals and service providers. The potential of Artificial Intelligence (AI) was also discussed, though concerns were raised about its current limitations in accurately serving diverse linguistic and accessibility needs. 

Legal Frameworks and Standards

Participants discussed the significance of standards like WCAG (Web Content Accessibility Guidelines) and legal frameworks such as the Americans with Disabilities Act (ADA). They emphasized the need for stronger enforcement and global adoption of these standards to improve digital accessibility universally. 

Government and Policy

The role of government in mandating accessible standards for digital platforms was explored. Participants advocated for collaboration between policymakers, technology developers, and disability advocacy groups to ensure inclusive policies and practices. 

Community Engagement and Advocacy

Both AnnMarie and Greg stressed the importance of community engagement and advocacy in driving change. They highlighted the power of inclusive policy-making and the need for representation of disability communities at decision-making tables. 

Data Collection and Accessibility

The webinar concluded with a discussion on the challenges of data collection regarding accessibility metrics. Participants underscored the importance of accurate data to drive policy changes and improve accessibility practices globally. 

Conclusion

Christy McBee wrapped up the session by thanking participants and summarizing key takeaways. The importance of ongoing education, collaboration, and proactive inclusivity in the technology sector was reiterated as essential for maintaining accessible and equitable digital environments. 

The webinar provided a comprehensive look into the evolving landscape of digital accessibility and the ongoing efforts to ensure equal access for all. For those interested in learning more or getting involved in advocacy, initiatives like those discussed are crucial. 

Thank you to Christy McBee, AnnMarie Killian, Greg Bland, and participants for a thought-provoking discussion on advancing accessibility and equality in the digital age.  

See you in the next webinar! 

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