Los Angeles, CA, October 18, 2024 – CSD in conjunction with ASL Now, a leading company for accessible customer service support in American Sign Language (ASL), is proud to announce its partnership with Tive LLC, a mobile app dedicated to enhancing relay communication and accessibility for consumers who are d/Deaf or Hard of Hearing. Specifically, Tive’s customer service will feature ASL Now’s Direct Video Calling (DVC) platform to provide direct, one-on-one support for Tive customers who communicate primarily in sign language.
"We are excited to partner with Tive to expand direct accessibility solutions and support to the fingertips of our community," said Greg Pollock, Vice President of Business Development for ASL Now. "By integrating ASL Now’s DVC platform and Tive’s customer service representatives, we aim to break down communication barriers and promote accessibility in connection and communication."
Noted benefits from this partnership include removing barriers of communication, efficient streamlined call times, and peace of mind for Tive’s d/Deaf and Hard of Hearing users.
"Tive is committed to maintaining an inclusive environment where everyone can communicate effectively and confidently," said Leif Martinoff, CEO of Tive. "Working together with ASL Now allows us to further our meaningful mission for individuals to connect one-on-one with our customer service support in sign language and create resolutions in real time.”
The partnership between ASL Now and Tive represents a shared commitment to advancing accessibility solutions and promoting inclusivity across digital platforms for d/Deaf and hard of hearing Americans.
For more information about ASL Now and Tive, please visit aslnow.com and tivetechnology.com.
About ASL Now: Since 2017, ASL Now has provided innovative call center solutions for communicating directly with deaf customers in American Sign Language. Offering cutting-edge customer service through ASL Now decreases customer frustration and opens the door to a new market of loyal clients. This expertise provides an invaluable, time-saving solution for businesses, customers, and representatives alike. To learn more, visit ASL Now, and follow us on Facebook and LinkedIn.
About Tive: Tive is a recognized mobile application for IOS and Android that has pioneered communication, connectivity, community, and accessibility to the fingertips of d/Deaf and Hard of Hearing Americans.
Media Contact: Molly Miller, mmiller@csd.org
